Refund policy
Every template is covered by a 14-day money-back guarantee. This page explains how to use it.
Draft — this page is being finalised and is not yet in force.
Last updated 9 November 2026
The guarantee
You can ask for a full refund within 14 days of your purchase date. The guarantee applies to every template and to the All-Access Pass.
How to ask
Two ways, whichever is easier:
- Reply to the receipt email from Lemon Squeezy. Your order number is in that email.
- Email [email protected] with your order number and the email address you used at checkout.
Include the order number so we can find the purchase quickly.
How the refund is paid
Lemon Squeezy is the merchant of record for every order, so it issues the refund. The money goes back to the original payment method you used at checkout.
After a refund
A refund ends your licence. You must stop using the template and delete every copy you have, including any project built from it where the template files remain. If you want to use the template again later, you will need to buy a new licence.
Questions
If anything about a refund is unclear, email [email protected]. See also the Terms of sale and use and the Licence page.